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Service Writer

Job Listing

Service Writer

Mesa, Arizona USA


Experience is required.
Training is provided.



Profit Sharing, 401k, Paid Time Off eligible after 90 days, 3 Health Insurance Plans to choose from, Life Insurance Plan fully funded by the Company, Disability Insurance. We also offer Supplemental Life Insurance, Identity Theft and more. The Company pays a large portion of most benefit plans.

Job Description

Category: Service
Industry: Agriculture, Construction/Industrial
Status: Full Time

Bingham Equipment Company is accepting applications for a Service Writer position for the Phoenix metro area. This is fast paced position that requires teamwork, computer skills, the ability to respectfully handle customers, and ultimately represent and sell quality service. Bingham Equipment provides a competitive salary, benefits, 401k, training, and career incentives. All applicable candidate(s) must be able to pass a pre-employment drug screening and criminal background review.
� Initiate quality customer service to call-in and walk-in customers
� Open, diligently coordinate, and close technician work orders in a timely manner
� Communicate with customers for quoting, approval, and payment of repairs
� Review work orders, verify repairs, and approve the release of equipment
� Schedule field service for customer, warranty, and manufacture campaign needs
� Meet regularly to monitor important service department profit and efficiency targets
� Meet company service sales goals
� Cross train with other departments to handle overflow needs
The ideal candidate will...
� Be customer focused and able to treat a wide range of customer interactions with respect
� Be organized and dependable with very strong follow-through skills
� Be an effective communicator with colleague and customer relation skills
� Have experience with agriculture and construction equipment
� Be very familiar with computer use and trainable on PFW, Microsoft Outlook and others
� Have a basic understanding of accounting principles and vocabulary
� Be a positive thinker with a can do attitude.

We are an organization that prides itself in the power of teamwork and our ability to adopt new processes and efficiencies. Experience as a service writer is strongly desired.

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Bingham Equipment Company

1655 S Country Club Drive
Mesa, Arizona 85210 USA

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